Introducing Care Plans & Management Plans designed to help expertly manage and maintain your website, VPS or application.
These packages are curated to provide you with a useful management option including an In Person monthly check by one of our WordPress/Web Development experts as well as advanced monitoring that can notify us of any problems within 5 minutes.
We’ll generate a monthly report that’s made available to you within our client area so you can always see what has been done each month.
They also feature development time in the price, meaning you can access web development services for your website up to the time value of your package each month. This can be used to create/fix pages, book 1-2-1 sessions for advice on best practice or plugin tutorials or even to create custom functionality and customisations.
Sometimes, web development requests or requirements may be larger than the inclusive time allows, in which case, we’ll always let you know and can quote for these works separately.
| Service | Included | Price |
|---|---|---|
|
Care Bronze |
Monthly WordPress Updates Monthly Security Website Audit Plugin & Theme Installations 5 Min Heartbeat Monitor 24/7 On Demand Error Repairs Speed Optimisation Monthly Report Up to 20 Mins Dev Time Monthly |
£22.95/Month |
|
Care Silver |
Monthly WordPress Updates Monthly Security Website Audit Plugin & Theme Installations 5 Min Heartbeat Monitor 24/7 On Demand Error Repairs Speed Optimisation Monthly Report Up to 40 Mins Dev Time Monthly |
£39.95/Month |
|
Care Gold |
Monthly WordPress Updates Monthly Security Website Audit Plugin & Theme Installations 5 Min Heartbeat Monitor 24/7 On Demand Error Repairs Speed Optimisation Monthly Report Up to 90 Mins Dev Time Monthly |
£64.95/Month |
|
VPS / Dedicated Server Management |
All aspects of server installation, configuration & monthly maintenance |
£39.95/Month |
As our loyal client base continues to swell, our support team have to prioritise inclusive support requests that relate to the workings of the hosting platform, DNS, Email and other essential services. This is why we have introduced a range of instantly accessible premium support options for ad-hoc works & repairs to your application, WordPress installation or website.
This ensures the right team expertise is deployed to your requirements, a full fix, repair or solution is provided and you get a full report as to causes and actions taken.
These options may be offered to you if a support investigation determines that the issue being faced is not being caused by the fault of our platform, services or infrastructure. We’ll always be in touch with our findings and best course of action for a time effective response will always be a choice.
| Service | Included | Price |
|---|---|---|
|
WordPress Health Check (one off) |
WordPress Updates Security Website Audit Plugin & Theme Installations Error Repairs Speed Optimisation Report |
£39.95 |
|
Compromised/Hacked WordPress Cleanse |
Deep File & Database Scans File Fixes & Removals Where Required Full Security Audit & Mitigations Password Control Audit 2FA Installation WordPress Core, Theme & Plugin Updates & Integrity Check Post Cleanse Report Bestselling Practise Advise 3 Month Re-infection Warranty |
£54.95/Month |
|
Premium Support Ticket |
Repairs to websites or WordPress installations that fall out of scope of the support remit of the platform. |
£10 - £40 Agreed prior to work commencement |
|
Internal Migration |
Moving of websites within our Network, eg, copying a website from a development domain to a live domain |
£14.95 |
